This explanation applies only to purchases of Softdev Software (Cataloguer and Reporter) products.
For the 'How to Purchase' guide on Softdev Online Stores products (IT & Computers, Photographic and Multimedia products), Click Here.

Firstly, We assume you have done the following:

• Read about the Software product at its page (Use the top Menu to visit the Software page)

• Downloaded the Software and requirements (There's a link and explanations in each Software page)

• Tested the Product until satisfied

• Got the PC Code ready (Explain)

  When you first install the software products, you will see that a PC Code has been generated by the installation which appears in the "register" screen of the software. This is the PC Code we refer to, that must be sent to us so we can generate your key to unlock the software out of trial.

Our Gateway Secure Server for e-commerce is THIRT.COM and you may visit their Web site for more information.
THIRT.COM, operates with all international major banking institutions in a secure system, (both for buyer and seller), all transactions are secured THAWTE SSL and support major credit cards. Our Clients have two ways of purchasing the Software unlocking key (license):

Option A (Credit Card Online) - The Following Cards are accepted 
 

Start at the Buying pages (On the Menu: 'Softdev Software'-'Buy Softdev Software') Fill the Form in 'Step 2' and Submit it You get a confirmation page that tells you to: Proceed to 'Step 3' , if you are paying with credit card. In 'Step 3' you'll click the 'Thirt.com' Buy button. You'll be transferred to our THIRT.COM secure Server (Explain) The best way to familiarize yourself with Thirt secure protocols is to actually visit their Website - Click their logo at the top of this page, or the 'Lock' on the right. At the secure server, you register as a member of Thirt, which is one way to validate your e-mail as this is a pre-requisite of any credit card validator merchant account, and proceed with entering your details for the credit card transaction. Fill all the details asked of you by Thirt.com

What happens next:

• Yours and Our Bank Gateways validate the transaction (This is immediate)

• You get notified of a Successful or Rejected Transaction (This is immediate)

• If successful, we get notified by the Secure Server Gateway (This is immediate or next day)

• On successful transaction and on receipt of your PC Code (This information you sent us when you filled STEP 2
  form in the page 'Buy Softdev Software'), we immediately generate your Key and send it to you within 24 hours.

Option B (Cash Deposit or Online direct transfer to CML Softdev Bank Account) - 

Note - For the guide on Counter Payments from outside South Africa (Click)

International buyers are normally asked to include our 'swift bank address' in their direct deposits. At your bank counter, the procedure is much the same as if one is transferring money locally from bank to bank, except you are asked by your bank (You fill this detail in the deposit slip) for our swift bank address, a normal bank protocol for transfers for any overseas bank account. The 'swift address' is actually a string of letters (shown below), forming a special code that helps your bank identify our bank in international banking protocols. It also tells our bank that foreign exchange has been deposited and ensures its conversion legally.

• Start at the Buying pages ('Softdev Software'-'Buy Softdev Software')

• Read 'Step 1' and Fill and Submit the Form in 'Step 2' ONLY

• Note: SKIP 'Step 3' (Step 3 is only for credit card payments as shown in Option A above)

• When we receive the submitted form from 'Step 2', the information in it tells us about your PC Code (which we use to generate your unlocking key) and the method of payment you prefer (which in this case is deposit at bank counter or online transfer direct to our bank account).

• We then send you an immediate e-mail with our Bank details, and swift bank address for our bankers (in case of international buyers).

• When in possession of these details, you proceed with the transfer/deposit.

• Please ensure that you put your e-mail address or name and surname in the reference field (deposit slip or beneficiary reference). This helps us match your records in our database quicker and failure to do so could mean that we can't match up your payment to anyone.

• International Clients: Our Bank SWIFT ADDRESS code (If your bank requests this) is: SBZAZAJJ.

What happens next:

• We check our Bank records/statement daily and once your deposit/transfer is picked up

• You get notified via e-mail, of its receipt and

• Your unlocking key is included in the same e-mail with a few simple instructions on how to apply it.

General Note: Irrespective of the method of choice used for your payments, we have a telephonic support line available for Mon-Fri 08h00 to 17h30 (+27114350240) and E-mail support over weekends. 
For any assistance/information contact us.

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